FAQ

We will try to finish an essential website (Basic Package) within 7 days. However, the website design and development timeline varies based on the complexity and scope of the project. We will provide you with the best-estimated timeline during the initial consultation.

Yes, we will build your website on a content management system (CMS) that allows you to easily update and manage the content without technical knowledge.

Yes, we offer website maintenance and support packages to ensure your website remains secure, up-to-date, and functioning optimally.

Absolutely! We prioritise mobile responsiveness to ensure your website looks great and functions seamlessly across all devices, including smartphones and tablets.

Yes, our websites are technically SEO ready and we offer SEO services to improve your website’s visibility in search engine results and drive organic traffic to your site.

Social media marketing (SMM) focuses on promoting your brand and engaging with your audience on social media platforms, while search engine marketing (SEM) involves advertising on search engines like Google to increase visibility and drive website traffic.

The ideal social media platforms depend on your target audience and business goals. We will analyse your target market and recommend the platforms that are most relevant for your business.

Social media marketing can help increase brand awareness, engage with your audience, drive website traffic, generate leads, and even boost sales through targeted advertising and strategic content promotion.

SEM involves running paid advertising campaigns on search engines, such as Google Ads or Microsoft Ads Now (Bing). It can help your website appear prominently in search results for specific keywords, driving targeted traffic to your site.

Yes, we provide detailed reports and analytics to track the performance of your SMM and SEM campaigns. These insights help optimise your strategies and maximise your return on investment (ROI).

Community management focuses on building and nurturing an engaged online community around your brand. It includes activities like social media posting, responding to comments, moderating discussions, and fostering positive interactions.

Effective community management helps strengthen brand loyalty, enhances customer satisfaction, drives user-generated content, and fosters a sense of belonging among your audience.

Yes, we offer social media monitoring services to track mentions of your brand, manage online reviews, and address any reputation issues promptly and professionally.

Yes! We can assist you in identifying relevant influencers in your industry, establishing collaborations, and managing influencer marketing campaigns to expand your reach and engage with your target audience.

We have a proactive approach to managing negative comments or feedback. We address them promptly, professionally, and transparently, aiming to resolve any issues and maintain a positive brand image.

The cost of our services depends on various factors such as the scope of work, project complexity, and specific requirements. We offer customised pricing tailored to each client’s unique needs. Please contact us and we can discuss favourable pricing for you.

Yes, we have a portfolio showcasing our previous projects and client work. We can provide you with relevant examples that align with your industry and desired outcomes.

We follow a structured project management process to ensure timely delivery and effective communication. Our team will keep you updated throughout the project, providing milestones and progress reports.

Simply reach out to us via our contact form or phone number, and our team will schedule an initial consultation to discuss your needs, goals, and how we can help you achieve them.

We stand behind the quality of our work and strive for client satisfaction. While we don’t provide guarantees or warranties, we are committed to addressing any concerns and ensuring your satisfaction with our services.