We are usually asked about

How long does it take to design and build a website?

We will try to finish an essential website (Basic Package) within 7 days. However, the website design and development timeline varies based on the complexity and scope of the project. We will provide you with the best-estimated timeline during the initial consultation.

Can I update the content on my website myself?

Yes, we will build your website on a content management system (CMS) that allows you to easily update and manage the content without technical knowledge.

Do you provide website maintenance and support after the launch?

Yes, we offer website maintenance and support packages to ensure your website remains secure, up-to-date, and functioning optimally.

Will my website be mobile-friendly and responsive?

Absolutely! We prioritise mobile responsiveness to ensure your website looks great and functions seamlessly across all devices, including smartphones and tablets.

Can you help with search engine optimization (SEO) for my website?

Yes, our websites are technically SEO ready and we offer SEO services to improve your website’s visibility in search engine results and drive organic traffic to your site.

What is the difference between SMM and SEM?

Social media marketing (SMM) focuses on promoting your brand and engaging with your audience on social media platforms, while search engine marketing (SEM) involves advertising on search engines like Google to increase visibility and drive website traffic.

Which social media platforms should I focus on for my business?

The ideal social media platforms depend on your target audience and business goals. We will analyse your target market and recommend the platforms that are most relevant for your business.

How can SMM help my business?

Social media marketing can help increase brand awareness, engage with your audience, drive website traffic, generate leads, and even boost sales through targeted advertising and strategic content promotion.

What is the role of SEM in driving website traffic?

SEM involves running paid advertising campaigns on search engines, such as Google Ads or Microsoft Ads Now (Bing). It can help your website appear prominently in search results for specific keywords, driving targeted traffic to your site.

Do you provide reports and analytics for my SMM and SEM campaigns?

Yes, we provide detailed reports and analytics to track the performance of your SMM and SEM campaigns. These insights help optimise your strategies and maximise your return on investment (ROI).

What does community management involve?

Community management focuses on building and nurturing an engaged online community around your brand. It includes activities like social media posting, responding to comments, moderating discussions, and fostering positive interactions.

How can community management benefit my business?

Effective community management helps strengthen brand loyalty, enhances customer satisfaction, drives user-generated content, and fosters a sense of belonging among your audience.

Do you provide social media monitoring and reputation management?

Yes, we offer social media monitoring services to track mentions of your brand, manage online reviews, and address any reputation issues promptly and professionally.

Can you help with influencer marketing and collaborations?

Yes! We can assist you in identifying relevant influencers in your industry, establishing collaborations, and managing influencer marketing campaigns to expand your reach and engage with your target audience.

How do you handle negative comments or feedback from the community?

We have a proactive approach to managing negative comments or feedback. We address them promptly, professionally, and transparently, aiming to resolve any issues and maintain a positive brand image.

How much do your services cost?

The cost of our services depends on various factors such as the scope of work, project complexity, and specific requirements. We offer customised pricing tailored to each client’s unique needs. Please contact us and we can discuss favourable pricing for you.

Can you provide examples of your previous work?

Yes, we have a portfolio showcasing our previous projects and client work. We can provide you with relevant examples that align with your industry and desired outcomes.

What is your approach to project management?

We follow a structured project management process to ensure timely delivery and effective communication. Our team will keep you updated throughout the project, providing milestones and progress reports.

How can I get started with your agency?

Simply reach out to us via our contact form or phone number, and our team will schedule an initial consultation to discuss your needs, goals, and how we can help you achieve them.

Do you offer any guarantees or warranties on your services?

We stand behind the quality of our work and strive for client satisfaction. While we don’t provide guarantees or warranties, we are committed to addressing any concerns and ensuring your satisfaction with our services.

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