Setting Campaign Objectives and KPIs
Every successful influencer campaign begins with a clearly defined goal. Without a measurable objective, it becomes impossible to evaluate success. At Dot Digital Agency, we use the following framework:
- Awareness:
Objective: Reach new audiences and increase brand recognition.
KPI Examples: Impressions, reach, video views, brand mentions. - Engagement:
Objective: Stimulate interaction with your brand or content.
KPI Examples: Likes, comments, shares, saves, story replies. - Conversions:
Objective: Drive website traffic, signups, or sales.
KPI Examples: Click-throughs, discount code usage, leads generated, purchases. - Advocacy:
Objective: Create brand ambassadors and long-term fans.
KPI Examples: Reposts, testimonials, UGC submissions, repeat mentions.
SMART Goal Example:
“Generate 1,000 clicks and 200 sales through 4 micro influencers on Instagram between 1–30 July at a CPA below Ksh 250.”
By defining KPIs upfront, we can select the right influencers and platforms, structure the brief, and track results meaningfully.
Matching Influencers With Your Target Audience
This is where most campaigns succeed or fail. Here’s what we evaluate:
- Audience Demographics: Do their followers match your target age, location, and interests?
- Engagement Rate: Are their followers actively interacting, or are they ghost followers?
- Brand Fit: Does the influencer’s content style and personality align with your tone?
Example:
A natural skincare brand targeting Gen Z urban women should choose influencers who already talk about wellness, skincare, or beauty—and whose followers are primarily Kenyan females aged 18–30.
We also consider influencer archetypes such as:
- Experts (e.g., doctors, accountants)
- Entertainers (e.g., TikTok comedians)
- Lifestyle models (e.g., mums, entrepreneurs)
- Niche leaders (e.g., agri-tech youth influencers)
Briefing, Content Guidelines, and Brand Control
A detailed brief ensures campaign consistency without stifling authenticity. It typically includes:
- Campaign Objectives & KPIs
- Key Messages & Hashtags
- Do’s and Don’ts (e.g., no political commentary, mandatory MPESA checkout mention)
- Content Formats (e.g., Reels, Stories, X Threads)
- Brand Tone: Professional, witty, warm, etc.
We recommend giving influencers creative freedom within a framework. Content performs best when it feels organic, not scripted.
At Dot Digital Agency, we use a standardised Influencer Brief Template to onboard talent efficiently and ensure compliance.
Influencer Discovery and Selection in Kenya
Vetting for Authenticity, Relevance, and Engagement
With the rise of influencer fraud and inflated follower counts, vetting is one of the most critical steps in influencer marketing. Dot Digital Agency uses a combination of manual review and software tools to assess:
- Authenticity:
- Look for consistent follower growth (avoid spikes from giveaways or paid followers).
- Review comments—do they sound genuine or spammy? A high follower count with low or irrelevant engagement is a red flag.
- Relevance:
- Do they already create content in your niche (e.g., tech reviews, parenting tips, or agribusiness insights)?
- Are their values aligned with your brand mission?
- Engagement:
- Use this formula:
Engagement Rate = (Likes + Comments) / Followers × 100- Instagram micro influencers in Kenya average 5.1%–7.5% engagement rates (HypeAuditor, 2024).
- Use this formula:
We also check audience quality:
- If 40% of an influencer’s followers are from outside Kenya while your product is only sold locally, that influencer is not a good fit.
Tools for Discovering Kenyan Influencers
- Node App (Kenya): Local influencer marketplace where brands can browse verified creators by niche and platform.
- Upfluence & HypeAuditor: Global databases with filters for location, engagement rate, and fake follower detection.
- Manual Research: Use platform-native features:
- Instagram Explore + hashtags (e.g., #MadeInKenya, #SkincareKE)
- TikTok Search and “For You” page
- X keyword mentions and trending topics
Dot Digital Agency Pro Tip: We cross-check shortlisted influencers on multiple platforms to evaluate their cross-channel presence, which can amplify campaign reach.
Influencer Red Flags to Avoid
- Fake Followers: Sudden 10K+ jumps in followers or generic “Nice pic!” comments
- Overpromotion: If an influencer posts back-to-back sponsored content, audience fatigue can set in
- Controversial Content History: Political rants, insensitive remarks, or misalignment with brand values can spark backlash
- Unreliable Communication: Missed deadlines, vague deliverables, or inconsistent availability often signal unprofessionalism
We maintain an internal “trusted list” of influencers based on past campaign performance—this speeds up selection and improves campaign reliability.
Legal and Contractual Considerations
Contracts, Usage Rights, and Disclosure Requirements
Clear contractual agreements protect both the brand and the influencer. At Dot Digital Agency, every influencer engagement begins with a formal contract that includes:
- Deliverables: Number and type of posts, stories, videos, lives, etc.
- Deadlines: Posting schedules, approval windows, and campaign durations.
- Usage Rights:
- Does the brand have the right to repost or repurpose the content on its own channels, ads, or website?
- Is the content owned jointly, or for limited-time use?
- Our default policy: influencer content is co-owned by the influencer, Dot Digital, and the client equally.
- Exclusivity Clauses:
- Prevent influencers from working with competitors for a set period (typically 30–90 days post-campaign).
Disclosure:
In line with the Kenya Consumer Protection Act and ASA guidelines, influencers must disclose paid relationships clearly using #ad or #sponsored. Failure to disclose can result in reputational harm, audience mistrust, or legal consequences.
We require influencers to include these disclosures at the beginning of captions or within the first 3 seconds of video/audio.
Payment Models – Fixed Fee vs Performance-Based
There are several influencer payment models:
- Fixed Fee: Influencer is paid a set amount regardless of performance. Ideal for awareness campaigns.
- Example: Ksh 25,000 for 1 Reel + 2 Stories
- Performance-Based: Payment tied to results (clicks, sales, or leads).
- Example: Ksh 100 per qualified lead generated
- Hybrid: A base fee plus performance bonuses
- Example: Ksh 10,000 fixed + Ksh 200 per sale
At Dot Digital, we tailor payment structures depending on campaign goals. For lead generation, performance-based incentives encourage influencers to promote more authentically and consistently.
Dot Digital Agency’s Influencer Partnership Terms
We use a standardised agreement covering:
- Confidentiality (campaigns remain private until launch)
- Content ownership and licensing
- Payment timelines (based on milestones or 30-day terms)
- Clause for brand reputation breaches (termination rights if influencer misrepresents or harms the brand)
- Tax responsibilities (influencers are responsible for their own compliance with KRA requirements)
Influencers are vetted through a secure form and must be approved before project matching. Only shortlisted candidates receive formal onboarding.
Measuring ROI in Influencer Campaigns
Tracking Metrics That Matter
Measuring return on investment (ROI) ensures that influencer marketing is accountable and scalable. Depending on your campaign objectives—awareness, engagement, or conversions—the metrics will vary.
For Awareness Campaigns:
- Reach: How many unique users saw the content?
- Impressions: Total number of times content was displayed (including repeats).
- Video Views: Especially relevant for TikTok and Instagram Reels (e.g., 3-second vs. 15-second views).
- Brand Mentions & Hashtag Usage: How many users talked about your brand?
For Engagement Campaigns:
Likes, Comments, Shares, Saves: Show how the audience is interacting.
Engagement Rate:
Engagement Rate=((Likes + Comments + Shares)/Followers)×100
A healthy engagement rate for Kenyan micro influencers is 5–7%.
For Conversion Campaigns:
- Clicks to Website: Use UTM-tagged links to track influencer traffic via Google Analytics.
- Lead Submissions / Form Fills: If you’re collecting emails, phone numbers, or app sign-ups.
- Sales: Use influencer-specific discount codes (e.g., JANE10) or affiliate links to attribute purchases.
- Cost per Conversion: CPA=Total Campaign Cost/Number of Conversions
In Kenya, a strong CPA for influencer-led campaigns ranges from Ksh 100–300 depending on industry.
How to Attribute Leads or Sales from Influencer Content
1. UTM Parameters:
Attach UTM codes to all influencer links. This allows campaign attribution inside Google Analytics or Meta Pixel dashboards.
Example URL:https://yourwebsite.com/offer?utm_source=Instagram&utm_medium=Influencer&utm_campaign=JaneQ1
2. Custom Landing Pages:
Create unique landing pages per influencer (e.g., yourbrand.co.ke/kenjixpromo
) to track results cleanly.
3. Discount Codes or Affiliate Links:
Assign a unique code to each influencer. Track redemptions in your e-commerce backend (e.g., WooCommerce, Shopify, or custom checkout).
4. Pixel Tracking:
Ensure Facebook Pixel, TikTok Pixel, or GA4 event tracking is installed and tested before launch.
Reporting and Optimising Future Collaborations
At Dot Digital Agency, post-campaign reports are standard and include:
- Full campaign summary (reach, clicks, sales, CPA)
- Top-performing influencers and content formats
- Engagement heatmaps by day/time
- ROI benchmarks vs. industry averages
- Recommendations for next phase
We use tools like Meta Business Suite, Google Analytics 4, and manual data consolidation to produce easy-to-read dashboards.
Campaigns are never one-and-done. We debrief with each influencer and refine future campaigns based on lessons learned, performance gaps, and audience feedback.
Final Thoughts
The Future of Influencer Marketing in Kenya
Influencer marketing in Kenya is evolving beyond simple sponsored posts. In 2025 and beyond, we’re seeing the rise of:
- Long-Term Partnerships: Brands are building year-long relationships with influencers instead of one-off campaigns. This approach fosters authenticity and better brand alignment.
- Niche and Local Creators: Businesses are leveraging hyper-local content—such as influencers who speak in vernacular or focus on specific counties—to reach untapped audiences.
- Influencer-Generated Content (IGC) in Paid Ads: Brands are repurposing influencer content for Google Ads, Meta campaigns, and landing pages, enhancing performance.
- AI-Powered Influencer Matching: Tools are using machine learning to identify influencers with highly aligned audiences and psychographics—not just demographics.
- Regulation and Transparency: With growing oversight, brands must be compliant with the Consumer Protection Act, KRA, and platform policies. Missteps will have legal and reputational risks.
Kenyan brands that embrace influencer strategy as part of a broader digital marketing ecosystem—alongside SEO, paid ads, and strong branding—will outperform competitors in both visibility and conversion.
How to Start Your Campaign with Dot Digital Agency
Launching a campaign with us is simple, structured, and performance-oriented:
- Submit Your Campaign Brief: Tell us your goals, timelines, and budget.
- Influencer Matchmaking: We shortlist creators using verified data and brand alignment.
- Creative and Contracting: We handle briefing, approvals, usage rights, and contracts.
- Campaign Execution & Monitoring: Our team manages posting schedules, metrics tracking, and UTM setup.
- Post-Campaign Reporting: You get detailed reports on performance, ROI, and future recommendations.
We’ve managed influencer campaigns for FMCGs, publishers, healthcare brands, and lifestyle companies—with ROIs ranging from 3× to 6×, depending on campaign structure.
Contact our influencer team today via Dot Digital Agency to begin your campaign