Social Media Marketing & Community Management in Kenya Packages and Pricing

Leveraging Social Media for Your Business Growth and Success

Do you have a business and a social media presence? Are you maximising it? According to a Sprout Social report, 64% of businesses lack a documented social media strategy. This means they’re posting content sporadically, without a clear understanding of their target audience or goals. At Dot Digital Agency, we offer social media community management services in Kenya to help businesses develop and implement effective strategies that engage their audience and achieve their business objectives.

Social media platforms provide businesses with a vast audience reach, allowing them to reach new audiences, build brand loyalty, and drive sales. Businesses contract us for social media community management due to our expertise in creating high-value audiences, saving time and money, brand management, real-time audience engagement, data analysis, and crisis management. Outsourcing to Dot Digital Agency allows businesses to focus on core operations while ensuring a profitable social media presence.

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Our Approach

We believe in a results-oriented approach to social media marketing and community management. We don’t offer a one-size-fits-all solution. Instead, we take the time to understand your unique business goals and target audience.

Here’s how we ensure social media success for our clients:

Deep Audience Insights: We leverage social listening tools and market research to gain a comprehensive understanding of your target audience’s demographics, interests, and online behaviour. This allows us to tailor content and messaging that resonates with them.
Goal-Oriented Strategy: We work collaboratively with you to define your specific social media objectives. Whether it’s increasing brand awareness, driving website traffic, or generating leads, we develop a strategic plan that aligns with your overall business goals.
Data-Driven Optimisation: We don’t just create content and hope for the best. We closely monitor key performance indicators (KPIs) such as engagement, reach, and website clicks. This data allows us to refine our strategy and optimise content for maximum impact.
Ongoing Communication: We believe in transparent communication with our clients. We provide regular progress reports and keep you informed of the latest social media trends and how they may impact your strategy.

Our team of experienced social media professionals has a proven track record of helping businesses achieve their social media goals. By combining data-driven insights with a focus on audience engagement, we create social media strategies that deliver real results.

We Offer Tailored Social Media Solutions

We understand that every business has unique social media needs and goals. Our social media community management services in Kenya are tailored to meet the specific requirements of each client, ensuring a personalised strategy that drives success.

Our team of social media experts will work closely with you to develop a customised solution that perfectly aligns with your specific requirements. We can:

Scale Your Strategy

Whether you're a small startup or a large enterprise, we can create a social media strategy that fits your budget and resources.

Focus on Specific Platforms

Do you need help with a specific platform like Instagram or LinkedIn? We can tailor our services to focus on the platforms that are most relevant to your target audience.

Integrate with Existing Marketing Efforts

We can seamlessly integrate your social media strategy with your existing marketing campaigns to ensure consistency and maximise impact.

Don’t see a package that perfectly fits your needs? No problem!

We encourage you to reach out to us for a free consultation. We’ll discuss your specific goals and challenges, and develop a personalised social media plan with a custom quote.

How Social Media Marketing & Community Management Work Together

Social media marketing and community management, while working in tandem, serve distinct purposes. Social media marketing is the art of attracting attention. It involves crafting engaging content, running targeted ads, and collaborating with influencers to expand your reach and drive website traffic. Think of it as the storefront window display that entices customers to enter.

Community management is the process of building and nurturing relationships with a brand’s audience online. It involves responding to comments and messages, fostering conversations, and creating a welcoming online space. As in our store example, it focuses on building relationships with those who enter your store. It’s like the exceptional customer service that keeps them coming back for more. At Dot Digital Agency, we understand the burden managing both aspects can create. We take the weight off your shoulders, allowing you to focus on your core business, while we craft a winning social media strategy that attracts, engages, and converts your target audience.

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Social Media Community Management Pricing

Maximize Your Business on Social Media with Expert Community Management

Accounts

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STARTER PACKAGE

KES 50,000

MONTHLY

20 Monthly Social Media Posts across Platforms

Facebook + Instagram + Twitter (Formerly X)

All posts are brand-aligned, themed or Campaign-Aligned

High-quality and visually appealing branded images

Tailored content that aligns with your brand voice and audience

Profile optimisation for 2 platforms

Monthly Analytics Reporting

Quarterly Campaign Strategy

Monthly Social Media Calendar Organisation

Maximum monthly ad spend of KES 100,000

ENGAGEMENT PLUS

KES 65,000

MONTHLY

All benefits of Start +

Profile optimisation for 3 platforms

Regular monitoring and moderation of your social media accounts

Prompt response to comments, messages, and inquiries

Competitor analysis and industry trend reports

Ensuring a positive and engaging community experience

Social Media account branding

Maximum monthly ad spend of KES 200,000

MULTIMEDIA PLUS

KES 80,000

MONTHLY

All benefits of Engagement Plus +

4 Social Media Platforms

Facebook + Instagram + X + LinkedIn

25 monthly social media posts across platforms

4 Expertly crafted TikTok videos to captivate your audience

Compelling copywriting that complements your video content

Basic social media advertising setup & management (limited budget)

4 expertly written story posts on Facebook & Instagram

Maximum monthly ad spend of KES 300,000

INFLUENCER PLUS

REQUEST QUOTE

MONTHLY

All benefits of Multimedia Plus +

2+ Expertly crafted TikTok videos monthly to captivate your audience

Collaboration with influencers and thought leaders

Influencer partnership strategy to expand your brand reach

Influencer marketing outreach and collaboration (optional - additional cost)

In-depth social listening & reporting on audience sentiment and brand mentions

Dedicated account manager with advanced social media expertise

No maximum monthly ad spend

Dot Digital Marketing

Digital Impact. Engaging Content. Measurable Results.